Store Supervisor & Customer Experience Coach

Vans; Woodburn (OR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Incentive potential

Benefits overview

Job summary

Vans is seeking a Supervisor to lead the store team, model exceptional customer engagement, and drive sales in a fast-paced retail environment. You will coach associates, manage daily store operations, and ensure merchandising and inventory integrity in line with Vans standards.

Collaborate with store leadership to maximize profitability, foster inclusivity, and develop a high-performing team. Prior retail leadership preferred; strong communication and problem-solving required.

Qualifications

• Proven ability to drive results through store teams and exceed goals.
• Skilled in coaching, motivating, and building diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.

Responsibilities

• Deliver a high level of personalized customer engagement and exceed sales goals.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures and floor coverage.
• Support stockroom operations by organizing inventory and ensuring timely product flow to the sales floor.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Foster a positive and inclusive store environment and promote community engagement.

Skills

Store leadership

Customer engagement

Coaching

Communication

Merchandising

Inventory control

Team building

Retail software

Education

High School Diploma

Tools

Word processing

Spreadsheets

Retail software

Job description

Vans is seeking a Supervisor to lead the store team, model exceptional customer engagement, and drive sales in a fast-paced retail environment. You will coach associates, manage daily store operations, and ensure merchandising and inventory integrity in line with Vans standards.

Collaborate with store leadership to maximize profitability, foster inclusivity, and develop a high-performing team. Prior retail leadership preferred; strong communication and problem-solving required.