Retail Supervisor: Lead, Coach & Drive Results

vfc; Toledo (OH); On-site; USD 24,000 - 33,000; Part time

Job summary

Vans seeks a Supervisor to support the store's leadership team and drive an in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

In partnership with the Store Manager, you will maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. Ideal for those who thrive in a fast-paced retail environment and enjoy mentoring others.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Store leadership

Customer engagement

Coaching

Communication skills

Operational excellence

Merchandising basics

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software

Job description

Vans seeks a Supervisor to support the store's leadership team and drive an in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

In partnership with the Store Manager, you will maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. Ideal for those who thrive in a fast-paced retail environment and enjoy mentoring others.