Store Supervisor - Banking & Customer Experience

TD; Cherry Hill Township (NJ); Vor Ort; USD 33.000 - 46.000; Vollzeit

Zusammenfassung

TD Bank in Cherry Hill, NJ is seeking a Store Leader to supervise day-to-day operations, coach a team of tellers and service colleagues, and drive sales and advisory conversations with customers. The role emphasizes risk management, policy compliance, and delivering legendary customer experiences.

The successful candidate will manage store activities, handle escalations, and lead initiatives to deepen customer relationships while maintaining standards for integrity and service quality.

Qualifikationen

• HS Diploma or GED required; undergraduate degree preferred.
• 2+ years related experience in customer service or sales.
• Notary License preferred.
• Prior supervisory or leadership experience in customer service.

Aufgaben

• Provide day-to-day team leadership and direction to ensure service quality.
• Supervise tellers and platform staff; handle customer escalations.
• Drive sales and advisory conversations to deepen customer relationships.
• Ensure compliance with policies, procedures and risk controls.
• Promote operational excellence in the store and protect assets.
• Engage customers on loan products and banking solutions.

Kenntnisse

Customer service

Sales

Leadership

Communication

Ausbildung

HS Diploma or GED

Undergraduate degree preferred

Notary License (preferred)

Tools

Outlook

Lotus Notes

Word

Excel

Jobbeschreibung

TD Bank in Cherry Hill, NJ is seeking a Store Leader to supervise day-to-day operations, coach a team of tellers and service colleagues, and drive sales and advisory conversations with customers. The role emphasizes risk management, policy compliance, and delivering legendary customer experiences.

The successful candidate will manage store activities, handle escalations, and lead initiatives to deepen customer relationships while maintaining standards for integrity and service quality.