Store Stock & Customer Service Associate

Michaels; Lakewood (CO); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels is hiring at our Lakewood, CO location to deliver friendly customer service, help shoppers find products, and ensure a fast checkout. You will participate in unloading trucks, stocking shelves, and keeping the store well-merchandised with accurate planograms.

The role supports Omni Channel activities like BOPIS and SFS and involves cross-training in custom framing sales and production. We emphasize safety, policies, and a positive team environment.

Qualifications

• Applicant must be 16 years or older.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on Rewards program enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain store in-stock and well-merchandised; complete merchandise recovery
• Support shrink and safety programs
• Follow SOPs and Company policies
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Rewards enrollments

Omnichannel

Stocking

Planograms

Safety programs

Framing knowledge

Job description

Michaels is hiring at our Lakewood, CO location to deliver friendly customer service, help shoppers find products, and ensure a fast checkout. You will participate in unloading trucks, stocking shelves, and keeping the store well-merchandised with accurate planograms.

The role supports Omni Channel activities like BOPIS and SFS and involves cross-training in custom framing sales and production. We emphasize safety, policies, and a positive team environment.