Store Shift Supervisor: Lead Team & Customer Experience

CVS Health; Cudahy (WI); On-site; USD 22,730 - 33,062; Full time

Job summary

CVS Health in Wisconsin is seeking a full-time Shift Supervisor to support store management in driving store execution and customer service excellence. You will lead staff when managers are absent and ensure opening and closing procedures are completed accurately.

Responsibilities include supervising crew, merchandising, pricing, stock, and maintaining displays, while promoting a positive CVS customer experience.

Qualifications

• Deductive reasoning ability and analytical thinking.
• Strong communication and supervision skills.
• Flexible scheduling including early mornings, overnights and weekends; able to work overtime and handle urgent issues as they arise.

Responsibilities

• Supervise store crews by directing and following up on all activities.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints; promote CVS customer service culture.
• Maintain a positive shopping experience for CVS customers and protect confidentiality.
• Price merchandise, stock shelves, and manage displays and inventories; reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexibility

Education

High School Diploma or equivalent

Job description

CVS Health in Wisconsin is seeking a full-time Shift Supervisor to support store management in driving store execution and customer service excellence. You will lead staff when managers are absent and ensure opening and closing procedures are completed accurately.

Responsibilities include supervising crew, merchandising, pricing, stock, and maintaining displays, while promoting a positive CVS customer experience.