Store Shift Leader & Operations Coach

Royal Farms; Glen Burnie (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Royal Farms in Glen Burnie, MD is seeking a Team Leader to manage daily store operations on shift and act as the Person in Charge when needed. You will lead a small team, ensure outstanding customer service, maintain product availability, and enforce safety and cash-control standards.

You will train and coach teammates, coordinate with vendors, and strive to maximize sales while minimizing costs. A strong leader with retail management experience and a commitment to Royal Farms brand standards is

Qualifications

• Must be at least 18 years old and able to perform essential duties with customers and team.
• Strong written, verbal, and interpersonal communication skills.
• Proven supervisory experience and ability to coach and develop staff.

Responsibilities

• Oversee store operations as Person in Charge in the absence of a senior manager.
• Manage customer service, product availability, and execution of programs.
• Ensure safety, cash controls, and compliance with policies and SOPs.
• Train and onboard team members; provide feedback and coaching.
• Maintain store standards in cleanliness, merchandising, and vendor care.

Skills

Leadership

Supervision

Customer service

Communication

Team development

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Job description

Royal Farms in Glen Burnie, MD is seeking a Team Leader to manage daily store operations on shift and act as the Person in Charge when needed. You will lead a small team, ensure outstanding customer service, maintain product availability, and enforce safety and cash-control standards.

You will train and coach teammates, coordinate with vendors, and strive to maximize sales while minimizing costs. A strong leader with retail management experience and a commitment to Royal Farms brand standards is