Store Shift Leader - Food Service & Operations

Royal Farms; Bedford (VA); On-site; USD 21,000 - 32,000; Full time

Job summary

Royal Farms in Bedford, VA is seeking a Team Leader to manage store operations on duty as the Person in Charge when no senior manager is present. The role emphasizes leadership, customer service, and operational excellence.

You will coach staff, ensure outstanding service, oversee shift tasks, handle POS transactions and cash controls, support food service programs, and uphold safety and store standards to drive sales and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated strong leadership and supervisory abilities.
• Food Safety Certification within required timeframes.

Responsibilities

• Ensure customer satisfaction and outstanding service across all interactions.
• Coach and support team members to deliver friendly and knowledgeable service.
• Oversee shift operations as Person in Charge when a senior lead is not present.
• Perform shift tasks including POS transactions and cash handling with adherence to controls.
• Maintain store safety, cleanliness, and adherence to SOPs; train staff as needed.

Skills

Leadership

Customer Service

Communication

Team Supervision

Education

High School Diploma/GED

Job description

Royal Farms in Bedford, VA is seeking a Team Leader to manage store operations on duty as the Person in Charge when no senior manager is present. The role emphasizes leadership, customer service, and operational excellence.

You will coach staff, ensure outstanding service, oversee shift tasks, handle POS transactions and cash controls, support food service programs, and uphold safety and store standards to drive sales and customer satisfaction.