Store Shift Lead - Open/Close & Customer Experience

Walgreens Co.; Paterson (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a Store Associate to support daily operations in Paterson, NJ. You will help open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for business.

A focus on delivering a distinctive customer experience is essential. You will greet customers, assist with product selection, resolve issues, and model Walgreens service traits to the team.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including start-ups and cash handling.
• Complete product returns, refunds, and cash drops; provide change to registers.
• Deliver a distinctive customer experience and assist customers with products and services.
• Greet customers, offer assistance, and resolve issues to ensure a positive experience.
• Model and share customer service best practices with team members.
• Maintain store keys and assist with vendor deliveries and backroom operations.
• Register sales, verify prices, and handle price changes and voids.
• Assist with inventory accuracy and displays, pricing signage, and local regulations.

Skills

Leadership experience

Customer service

English fluency

Tools

Point-of-sale system

Cash handling

Job description

Walgreens Co. is seeking a Store Associate to support daily operations in Paterson, NJ. You will help open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for business.

A focus on delivering a distinctive customer experience is essential. You will greet customers, assist with product selection, resolve issues, and model Walgreens service traits to the team.