Store Shift Lead: Customer Experience & Ops

Walgreens Co.; East Orange (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a customer-oriented team member in East Orange, NJ to open and close the store when management is unavailable, handle cash operations, and ensure the floor and stock room readiness for the business day.

You will engage customers, process returns, and assist with vendor deliveries as needed. This role emphasizes delivering a distinctive Walgreens customer experience, maintaining inventory accuracy, and supporting store operations and displays while adhering to all

Qualifications

• One year of leadership or supervisory experience in retail or similar setting.
• Fluent reading/writing/speaking English required (excluding Puerto Rico).
• Possess or be able to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close store in absence of management and ensure start-up systems.
• Handle cash, refunds, and price verifications with accuracy.
• Provide excellent customer service and resolve issues to ensure a positive experience.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Inventory software

Job description

Walgreens Co. is seeking a customer-oriented team member in East Orange, NJ to open and close the store when management is unavailable, handle cash operations, and ensure the floor and stock room readiness for the business day.

You will engage customers, process returns, and assist with vendor deliveries as needed. This role emphasizes delivering a distinctive Walgreens customer experience, maintaining inventory accuracy, and supporting store operations and displays while adhering to all