Store Shift Lead: Customer Experience & Ops

Walgreens; Englishtown (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a Store Associate in Englishtown, NJ. The role involves opening/closing the store in the absence of management, handling cash processes, and ensuring the floor and stock room are ready for the business day.

duties include customer engagement, product assistance, returns processing, and maintaining inventory accuracy while supporting displays and pricing tasks to comply with local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent English reading, writing and speaking ability.

Responsibilities

• Opens/closes the store when management is absent, handles start-ups and cash, and readies floor and stock for business day.
• Completes returns, voids, refunds, cash drops, and provides change at registers.
• Delivers a distinctive and delightful customer experience across the store.
• Engages customers and patients, greets and assists with products and services, and resolves issues.
• Models customer service best practices and shares them with team members.
• Maintains store keys, assists with vendor deliveries, and oversees price changes and signage.
• Maintains inventory accuracy and assists with backroom operations and cycle counts.
• Supports pharmacy front windows as requested and ensures regulatory compliance for products.

Skills

Customer service

Leadership

Cash handling

Store operations

Education

High School Diploma or equivalent

Tools

POS system

Inventory software

Job description

Walgreens is seeking a Store Associate in Englishtown, NJ. The role involves opening/closing the store in the absence of management, handling cash processes, and ensuring the floor and stock room are ready for the business day.

duties include customer engagement, product assistance, returns processing, and maintaining inventory accuracy while supporting displays and pricing tasks to comply with local regulations.