Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Carmel (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a shift supervisor to open and close the store in the absence of management, manage cash handling, and ensure sales areas are ready for business. You will assist with vendor deliveries, handle returns and price verifications, and mentor teammates to deliver a distinctive customer experience.

The role emphasizes strong English communication, basic store systems knowledge, and adherence to store policies.

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or state pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start‑ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Holds store keys to open/close without management as necessary.
• Assists with vendor deliveries and backdoor access.
• Maintains accuracy of cash registers and price verifications.

Skills

Leadership

Retail key holder

Education

PTCB certification or state pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a shift supervisor to open and close the store in the absence of management, manage cash handling, and ensure sales areas are ready for business. You will assist with vendor deliveries, handle returns and price verifications, and mentor teammates to deliver a distinctive customer experience.

The role emphasizes strong English communication, basic store systems knowledge, and adherence to store policies.