Store Shift Lead: Customer Experience & Ops

Walgreens; Metter (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Metter, GA is seeking a customer-focused employee to open and close the store, manage cash handling, and assist customers with products and services. You will support deliveries, manage pricing and signage, and maintain accurate inventory while upholding store standards.

The role emphasizes delivering a delightful customer experience, teamwork, and adherence to policies. Previous retail leadership and PTCB certification are valued, with ongoing training provided.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store, handles cash, and prepares systems at start/end of day.
• Processes returns, refunds, cash drops, and changes as requested.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Communication

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Metter, GA is seeking a customer-focused employee to open and close the store, manage cash handling, and assist customers with products and services. You will support deliveries, manage pricing and signage, and maintain accurate inventory while upholding store standards.

The role emphasizes delivering a delightful customer experience, teamwork, and adherence to policies. Previous retail leadership and PTCB certification are valued, with ongoing training provided.