Store Shift Lead: Customer Experience & Ops Leader

Walgreens; Alpharetta (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Alpharetta, GA is seeking a capable associate to support store operations. You will open/close the store in absence of management, process cash, handle customer interactions, and maintain stockroom readiness.

You will assist with pricing, inventory, displays, returns, and contribute to a safe, friendly shopping experience, while following policies and regulatory requirements.

Qualifications

• One year of prior leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in the absence of management and handle cash.
• Process returns, refunds, cash drops, and price adjustments accurately.
• Maintain inventory accuracy and assist with displays and pricing.
• Serve as liaison between management and team; resolve customer issues and ensure positive experience.

Skills

English language proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Alpharetta, GA is seeking a capable associate to support store operations. You will open/close the store in absence of management, process cash, handle customer interactions, and maintain stockroom readiness.

You will assist with pricing, inventory, displays, returns, and contribute to a safe, friendly shopping experience, while following policies and regulatory requirements.