Store Shift Lead — Customer Experience & Ops

Walgreens; Wolfeboro (NH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Wolfeboro, NH is seeking a responsible team member to help open and close the store in the absence of management, manage cash and ensure readiness of the floor and stock room for operations. You will assist with vendor deliveries, pricing, and displays while delivering a high level of customer service.

Applicants should have at least one year of leadership or key holder experience and be fluent in English. PTCB certification or pharmacy license is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Assists with and coaches team members on vendor deliveries, pricing tasks, and store displays to support operations.

Skills

Leadership experience

Retail experience

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in Wolfeboro, NH is seeking a responsible team member to help open and close the store in the absence of management, manage cash and ensure readiness of the floor and stock room for operations. You will assist with vendor deliveries, pricing, and displays while delivering a high level of customer service.

Applicants should have at least one year of leadership or key holder experience and be fluent in English. PTCB certification or pharmacy license is preferred.