Customer Experience Shift Lead

Walgreens; Walpole (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Walpole, NH is seeking a flexible team member to open and close the store, handle cash, assist customers, and maintain stock and displays. You'll ensure doors, back doors for deliveries, and cashier duties are performed when management is absent.

You will deliver a distinctive customer experience, greet customers, answer questions, process returns and refunds, and uphold store cleanliness and compliance while supporting department operations and training new team members.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds and cash drops to the safe; provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Greets customers and offers assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory, pricing, and signage; supports merchandising and displays.
• Handles basic bookkeeping activities and maintains store cleanliness and appearance.
• Adheres to policies, communicates tasks to team in the absence of management, and reports issues to management.

Job description

Walgreens in Walpole, NH is seeking a flexible team member to open and close the store, handle cash, assist customers, and maintain stock and displays. You'll ensure doors, back doors for deliveries, and cashier duties are performed when management is absent.

You will deliver a distinctive customer experience, greet customers, answer questions, process returns and refunds, and uphold store cleanliness and compliance while supporting department operations and training new team members.