Store Shift Lead: Customer Experience & Ops

Walgreens Co.; West Lake Hills (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a Store Associate to open/close the store in the absence of management, manage cash and deliveries, and ensure floor and stock room readiness for the business day.

You will process returns, refunds, and POS transactions while delivering a friendly, customer-focused experience. Prior leadership and English fluency are required; pharmacy certification is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state (preferred).

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve issues to ensure a positive experience.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a Store Associate to open/close the store in the absence of management, manage cash and deliveries, and ensure floor and stock room readiness for the business day.

You will process returns, refunds, and POS transactions while delivering a friendly, customer-focused experience. Prior leadership and English fluency are required; pharmacy certification is preferred.