Store Shift Lead: Customer Experience & Ops

Walgreens; Loveland (CO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members in Loveland, CO to open and close the store when management is not present, handle cash and transactions, and ensure readiness for business operations. The role emphasizes delivering a distinctive customer experience through attentive service and accurate register practices.

Candidates should have at least one year of leadership or key holder experience, be fluent in English, and possess PTCB certification or pharmacy licensure as required by state law.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent, handles system start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Greet customers and assist with products and services, resolving issues to ensure a positive experience.
• Manage key responsibilities for opening the store, stocking, pricing, and general upkeep.
• Assist with cashiering, register accuracy, price checks, and handling of exceptions.

Skills

Leadership experience

Fluent English

Education

PTCB certification or Pharmacy licence

Job description

Walgreens is seeking team members in Loveland, CO to open and close the store when management is not present, handle cash and transactions, and ensure readiness for business operations. The role emphasizes delivering a distinctive customer experience through attentive service and accurate register practices.

Candidates should have at least one year of leadership or key holder experience, be fluent in English, and possess PTCB certification or pharmacy licensure as required by state law.