Store Shift Lead: Customer Experience & Ops

Walgreens; Boulder (CO); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Boulder, CO seeks a trusted leader to help run daily store operations and deliver a distinctive customer experience. You will open/close the store when management is absent, handle cash, assist with vendor deliveries, and support pricing, displays, and inventory control.

This role emphasizes strong customer service, English fluency, and teamwork to maintain store standards, comply with regulations, and ensure a smooth shopping experience for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including start-ups and cash handling.
• Process returns, refunds, cash drops, and provides change to cash registers.
• Maintain accurate inventory counts and assist with pricing and displays.
• Assist with deliveries and vendor orders; open back door for deliveries.
• Serve as liaison between management and team; report issues.
• Ensure compliance with policies and local laws including regulated products.

Skills

Leadership experience

Retail experience

English fluency

Customer service

Cash handling

Tools

Store systems

Cash handling equipment

Job description

Walgreens in Boulder, CO seeks a trusted leader to help run daily store operations and deliver a distinctive customer experience. You will open/close the store when management is absent, handle cash, assist with vendor deliveries, and support pricing, displays, and inventory control.

This role emphasizes strong customer service, English fluency, and teamwork to maintain store standards, comply with regulations, and ensure a smooth shopping experience for customers and patients.