Store Shift Lead - Customer Experience & Ops

Walgreens; Lincoln (ME); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Lincoln, Maine seeks a store role focused on leadership and customer service. You will open/close the store in manager's absence, handle cash, assist customers with products and services, and ensure smooth daily operations across the floor, stock room, and back door deliveries.

The role emphasizes delivering a distinctive Walgreens customer experience, maintaining inventory accuracy, pricing, and compliance with store policies while supporting team members and store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Responsible for opening back door for deliveries and for cash handling duties.
• Manages customer experience by greeting customers and assisting with products and services.
• Registers and records transactions, price verifications, voids, and returns.
• Maintains store appearance, inventory counts, and displays per policy.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license (state)

Tools

Store systems knowledge

Store equipment knowledge

Job description

Walgreens in Lincoln, Maine seeks a store role focused on leadership and customer service. You will open/close the store in manager's absence, handle cash, assist customers with products and services, and ensure smooth daily operations across the floor, stock room, and back door deliveries.

The role emphasizes delivering a distinctive Walgreens customer experience, maintaining inventory accuracy, pricing, and compliance with store policies while supporting team members and store operations.