Store Shift Lead: Customer Experience & Operations

Walgreens; Caribou (ME); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Caribou, ME is seeking a Store Associate to assist in the absence of store management and to ensure smooth opening procedures, including cash handling and basic operations. You will greet customers, resolve issues, and provide a consistently friendly shopping experience.

The role emphasizes accurate inventory, merchandising support, and adherence to store policies and regulated product rules, with a focus on service excellence and teamwork.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• PTCB certification or state pharmacy license as required.

Responsibilities

• Open and close the store in the absence of management and handle cash tasks.
• Process returns, refunds, voids, cash drops and price verifications.
• Deliver a distinctive customer experience and assist customers with questions.
• Maintain inventory accuracy and support merchandising and signage.
• Ensure regulatory compliance for controlled items.

Skills

Leadership experience

Customer service

Retail key holder

English fluency

Education

PTCB certification or state pharmacy license

Job description

Walgreens in Caribou, ME is seeking a Store Associate to assist in the absence of store management and to ensure smooth opening procedures, including cash handling and basic operations. You will greet customers, resolve issues, and provide a consistently friendly shopping experience.

The role emphasizes accurate inventory, merchandising support, and adherence to store policies and regulated product rules, with a focus on service excellence and teamwork.