Store Shift Lead - Customer Experience & Ops

Walgreens; Lake Charles (LA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Lake Charles, LA is seeking an associate who can open and close the store in management's absence, handling all systems start-ups and cash procedures to prepare for the business day. The role includes opening the back door for deliveries and ensuring the floor and stock room are ready.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive client experience while supporting operations, pricing, and merchandising duties throughout

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services; resolves issues to ensure a positive experience.
• Maintains inventory counts and oversees pricing and visibility of displays.

Skills

Leadership experience

English fluency

Job description

Walgreens in Lake Charles, LA is seeking an associate who can open and close the store in management's absence, handling all systems start-ups and cash procedures to prepare for the business day. The role includes opening the back door for deliveries and ensuring the floor and stock room are ready.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive client experience while supporting operations, pricing, and merchandising duties throughout