Store Shift Lead: Customer Experience & Operations

Walgreens; Virginia Beach (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Virginia Beach is seeking a Store Key Holder to open and close the store when management is not present, handling essential systems, cash, and deliveries. You will ensure the floor and stock room are ready for business and provide change as needed at registers.

You will engage customers, support service excellence, assist with inventory, pricing, and displays, and ensure compliance with policies and local regulations. This role requires leadership experience and fluent English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Register all sales on the assigned cash register, including handling price verifications and refunds.
• Assist with inventory, pricing changes, displays, and backroom organization to support store operations.
• Ensure compliance with policies and local laws; maintain a safe, clean store environment.

Skills

Leadership experience

Customer service

Retail key holder

Job description

Walgreens in Virginia Beach is seeking a Store Key Holder to open and close the store when management is not present, handling essential systems, cash, and deliveries. You will ensure the floor and stock room are ready for business and provide change as needed at registers.

You will engage customers, support service excellence, assist with inventory, pricing, and displays, and ensure compliance with policies and local regulations. This role requires leadership experience and fluent English.