Store Shift Lead: Customer Experience & Operations

Walgreens; Gilbert (AZ); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens in Gilbert, AZ is looking for a team member to open and close the store when management is absent, manage cash and prepare the floor for operations. You will handle returns, refunds, and deliveries, while delivering a distinctive customer experience.

Ideal candidates have at least one year of leadership or retail key holder experience and are fluent in English. This on-site role offers hourly pay in the mid-teens to low twenties depending on location and experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor and stock room readiness.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve issues to ensure a positive experience.
• Assist with inventory counts, price changes, signage, merchandising, and basic bookkeeping tasks.

Skills

Leadership

Cash handling

Customer service

English fluency

Education

Retail key holder experience

Tools

POS systems

Inventory software

Job description

Walgreens in Gilbert, AZ is looking for a team member to open and close the store when management is absent, manage cash and prepare the floor for operations. You will handle returns, refunds, and deliveries, while delivering a distinctive customer experience.

Ideal candidates have at least one year of leadership or retail key holder experience and are fluent in English. This on-site role offers hourly pay in the mid-teens to low twenties depending on location and experience.