Store Shift Lead: Customer Experience & Operations

Walgreens; Fort Worth (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Fort Worth, TX is seeking a reliable team member to open and close the store when management is unavailable, manage cash and provide change, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a friendly, distinctive customer experience and supporting inventory, pricing, and merchandising tasks across the store, including the pharmacy window as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management.
• Handle cash, including cash drops to the safe and providing change.
• Create a positive customer experience and assist customers with products and services.
• Assist with inventory counts and stock room organization, including shelf resets and price changes.
• Coordinate with management on vendor deliveries and backdoor access for deliveries.
• Support displays, promotions, and merchandising.
• Maintain compliance with policies and store security procedures.

Skills

Leadership experience

Retail key holder

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Fort Worth, TX is seeking a reliable team member to open and close the store when management is unavailable, manage cash and provide change, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a friendly, distinctive customer experience and supporting inventory, pricing, and merchandising tasks across the store, including the pharmacy window as needed.