Store Shift Lead - Customer Experience & Ops

Walgreens; Valdosta (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Valdosta, GA is seeking a store key holder to open and close the store in the absence of management, manage required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day. Responsibilities include opening the back door for deliveries and processing transactions at registers.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a delightful experience while supporting inventory, pricing tasks, and

Qualifications

• Proven ability to lead and supervise in a retail setting.
• Excellent customer service and communication skills.
• Fluent in reading, writing, and speaking English; relevant state license or certification preferred.

Responsibilities

• Open and close the store in the absence of management and ensure readiness of floor and stock room.
• Handle cash transactions: refunds, cash drops, pricing adjustments, and record-keeping.
• Deliver a distinctive customer experience and assist team members with store operations and customer requests.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or state license

Job description

Walgreens in Valdosta, GA is seeking a store key holder to open and close the store in the absence of management, manage required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day. Responsibilities include opening the back door for deliveries and processing transactions at registers.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a delightful experience while supporting inventory, pricing tasks, and