Store Shift Lead & Customer Experience Champion

Goodwill Industries Manasota, Inc.; North Port (FL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

401K Retirement Plan with an Employer

Paid Time Off

25% Store Discount

Teladoc copays covered by Goodwill

Access to a Life Coach

Training and Development Opportunities

Education Assistance and Incentives

Comprehensive Wellness Program with In

Job summary

Goodwill Industries Manasota in North Port is seeking a dedicated Keyholder to help lead daily store operations, open and close the store, and support teammates while delivering a positive customer experience.

You will oversee donations, merchandising, and safety procedures, while modeling Goodwill’s values. This full-time role requires strong communication and leadership, with weekend/evening availability.

Join a team-focused environment offering opportunities for growth and competitive benefits.

Qualifications

• High school diploma or GED preferred.
• Retail or supervisory experience preferred.
• Strong communication, leadership and organizational skills.
• Basic computer knowledge and attention to detail.
• Ability to lift up to 40 lbs and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.
• Support and model Goodwill’s Core Values and Guiding Principles.

Skills

Strong communication

Leadership

Organizational skills

Basic computer knowledge

Reliability

Physical stamina

Transportation

Education

High school diploma or GED

Job description

Goodwill Industries Manasota in North Port is seeking a dedicated Keyholder to help lead daily store operations, open and close the store, and support teammates while delivering a positive customer experience.

You will oversee donations, merchandising, and safety procedures, while modeling Goodwill’s values. This full-time role requires strong communication and leadership, with weekend/evening availability.

Join a team-focused environment offering opportunities for growth and competitive benefits.