Store Shift Lead: Cash, Ops & Customer Experience

Walgreens; Berkeley Heights (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Berkeley Heights, NJ is seeking a store associate with leadership experience to open/close the store in management's absence, manage cash and assist customers. You will handle returns, refunds, cash drops, and price changes while maintaining accurate inventories.

Sixty-second customer service is emphasized, with coaching of teammates and ensuring compliant store operations and smooth vendor deliveries where needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Able to operate store systems and cash registers.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash.
• Completes returns, refunds, cash drops, and price adjustments on registers.
• Delivers an outstanding customer experience and assists customers and patients.
• Maintains inventory accuracy and supports displays, pricing, and signage.
• Coaches teammates and communicates tasks when management is not present.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Berkeley Heights, NJ is seeking a store associate with leadership experience to open/close the store in management's absence, manage cash and assist customers. You will handle returns, refunds, cash drops, and price changes while maintaining accurate inventories.

Sixty-second customer service is emphasized, with coaching of teammates and ensuring compliant store operations and smooth vendor deliveries where needed.