Store Service & Sales Lead - Elevate Customer Experience

Williams-Sonoma, Inc.; Alpharetta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous discount on all brands

401(k) plan and investment opportunities

Wellness program

Paid vacations and holidays

Health benefits, including same-sex domestic partner benefits

Job summary

Williams-Sonoma, Inc. is looking for an Assistant Manager of Sales and Service in Alpharetta, Georgia. This role supports the management team in achieving goals by providing world-class service. Responsibilities include leading the store team, ensuring appropriate staffing, and coaching staff on customer service principles. The ideal candidate should have 2-3 years of retail sales or management experience, excellent communication skills, and the ability to handle multiple tasks efficiently. Benefits include a generous discount, 401(k) plan, health benefits, and training opportunities.

Qualifications

• 2-3 years of previous retail sales experience or management experience in a customer service related field.
• Must have superior critical thinking skills to creatively identify challenges and develop action plans.
• Full-time associates must have open availability.

Responsibilities

• Lead the store team to create an exceptional experience for customers and exceed sales goals.
• Ensure the sales floor is adequately staffed while serving as a role model for sales associates.
• Reinforce customer service principles by coaching staff.

Skills

Excellent communication

Organization skills

Leadership skills

Critical thinking

Time management

Retail sales experience

Job description

Williams-Sonoma, Inc. is looking for an Assistant Manager of Sales and Service in Alpharetta, Georgia. This role supports the management team in achieving goals by providing world-class service. Responsibilities include leading the store team, ensuring appropriate staffing, and coaching staff on customer service principles. The ideal candidate should have 2-3 years of retail sales or management experience, excellent communication skills, and the ability to handle multiple tasks efficiently. Benefits include a generous discount, 401(k) plan, health benefits, and training opportunities.