Store Service Lead & Keyholder — Lead & Delight Guests

ampersandbrands; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sweet discount on treats

Job summary

Lolli & Pops is a growing confectionery retailer offering a sweet discount on treats. We’re seeking a Service Lead/Keyholder for our West Des Moines, IA location to join a leadership team and help deliver memorable guest experiences.

You’ll train and motivate the team, manage inventory and store operations, and uphold visual standards while driving sales and service excellence. Must lift up to 25 pounds and be flexible for busy times.

Responsibilities

• Help drive store-level financial and operational results by monitoring the stores KPI targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Assist the Store Manager with paperwork, ordering, inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to lift up to25 pounds

Job description

Lolli & Pops is a growing confectionery retailer offering a sweet discount on treats. We’re seeking a Service Lead/Keyholder for our West Des Moines, IA location to join a leadership team and help deliver memorable guest experiences.

You’ll train and motivate the team, manage inventory and store operations, and uphold visual standards while driving sales and service excellence. Must lift up to 25 pounds and be flexible for busy times.