Store Service Lead — Elevate Customer Experience & Growth

Sprouts Farmers Market, Inc.; San Diego (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

DailyPay

Job summary

Sprouts Farmers Market is seeking a Service Manager in San Diego to lead front-end operations, drive customer satisfaction, and oversee store activities in the absence of the Store Manager. The role emphasizes building a high-performing team and achieving sales, labor, margins, and shrink targets while advocating for customers.

You will schedule, train, recruit, and develop hourly staff, ensure merchandising and pricing integrity, and uphold safety and compliance to deliver a friendly, efficient

Qualifications

• 21+ years of age
• High school diploma or equivalent; business/retail management preferred
• Proven leadership in store operations, sales, and people management
• Strong communication, attention to detail, and problem-solving skills
• Proficient with Microsoft Office and HR software

Responsibilities

• Lead front-end operations and store initiatives
• Drive customer satisfaction and service quality
• Schedule, recruit, train, and develop hourly team members
• Monitor compliance with safety, labeling, and weights and measures
• Oversee merchandising, pricing, and displays
• Maintain payroll, labor, and performance metrics
• Foster a positive work environment and culture
• Coordinate with regional leadership on staffing and store goals

Skills

Leadership

Customer service

Scheduling

Training

Hiring

Team development

Communication

Education

High school diploma or equivalent

Business management/related field preferred

Tools

Microsoft Office

Bookkeeping software

Time and attendance software

HR software

Job description

Sprouts Farmers Market is seeking a Service Manager in San Diego to lead front-end operations, drive customer satisfaction, and oversee store activities in the absence of the Store Manager. The role emphasizes building a high-performing team and achieving sales, labor, margins, and shrink targets while advocating for customers.

You will schedule, train, recruit, and develop hourly staff, ensure merchandising and pricing integrity, and uphold safety and compliance to deliver a friendly, efficient