Store Service Lead (Bilingual) – Auto Parts Expert

O'Reilly Auto Parts

Maurice (LA)

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Competitive wages & Paid Time Off
Stock Purchase Plan & 401k
Medical, Dental, & Vision Insurance
Tuition Educational Assistance Programs
Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in Maurice, Louisiana. This role supports the Store Manager in sales, customer service, and store operations. You'll lead the team in customer interactions, ensure smooth operations, and maintain store appearance.

Candidates should have strong communication skills and retail experience, especially in auto parts. The position offers competitive wages, benefits including medical and dental insurance, and opportunities for career growth.

Qualifications

  • Strong communication skills required.
  • Ability to obtain RSS Certification after hire.
  • Retail sales experience preferred in auto parts.
  • Knowledge in automotive systems and repair is a plus.

Responsibilities

  • Lead store team members in providing excellent customer service.
  • Supervise customer service levels on the retail showroom.
  • Ensure timely processing of buy online/ship to store orders.
  • Handle retail customer returns and exchanges efficiently.
  • Perform all store opening and closing duties.

Skills

Strong communication skills
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
Fluency in multiple languages (Spanish is highly desired)
ASE Certification

Education

Experience in retail
Ability to obtain RSS Certification

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in Maurice, Louisiana. This role supports the Store Manager in sales, customer service, and store operations. You'll lead the team in customer interactions, ensure smooth operations, and maintain store appearance.

Candidates should have strong communication skills and retail experience, especially in auto parts. The position offers competitive wages, benefits including medical and dental insurance, and opportunities for career growth.

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