Bilingual Auto Parts Specialist - Service & Solutions

O'Reilly Automotive Stores, Inc.; Jeanerette (LA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with company contributions

Medical/Dental/Vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts in Jeanerette, LA, seeks a Parts Specialist to deliver high level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply.

You will greet customers, assist with product selection, and handle phone inquiries and in-store services after training. Responsibilities include processing transactions, returns, planogram updates, stocking, and occasional deliveries.

Qualifications

• Ability to quickly match alphanumeric sequences
• Provide outstanding, friendly and professional customer service
• Must multitask, handling phone and in-store customers simultaneously

Responsibilities

• Greet customers and assist with merchandise selection
• Support store management and installer service specialists
• Answer store calls, look up parts and quote prices
• Process sales, returns, and credit transactions
• Perform daily image maker and planogram updates, stocking shelves and housekeeping
• Install wipers, test batteries, and other in-store services as trained
• Occasionally drive a delivery vehicle when needed
• Handle customer complaints professionally

Skills

Customer service

Multitasking

Bilingual skills

Job description

O’Reilly Auto Parts in Jeanerette, LA, seeks a Parts Specialist to deliver high level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply.

You will greet customers, assist with product selection, and handle phone inquiries and in-store services after training. Responsibilities include processing transactions, returns, planogram updates, stocking, and occasional deliveries.