Store Security & Loss Prevention Specialist

Ross Stores, Inc.; Evergreen Park (IL); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Vison

Associate Discount

401K

Stock Purchase Program

Job summary

Ross Stores, Inc. is seeking a hybrid loss prevention specialist to maintain a safe store environment, greet customers with a command presence, and deter theft at entrances and on the sales floor.

You will support the Area Loss Prevention Manager and partner with store leadership to uphold security protocols. You should bring strong communication, customer service, and conflict-resolution skills, plus prior retail supervision or loss prevention training.

Qualifications

• Highly driven and capable of achieving results with limited oversight.
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Maintain a visible, safe and secure store environment.
• Provide prominent greeting and command presence at entrances/exits.
• Monitor for potential theft and communicate with leadership.
• Greet customers, assist and answer questions in a courteous manner.
• Collaborate with store teams and external partners.
• Assist with loss prevention initiatives and training as assigned.
• Support wearing Company body worn camera and adhere to policies.
• Ensure compliance with safety and security standards.

Skills

Driven

Fast-paced work

Communication

Relationship skills

Customer service

Conflict resolution

Compliance with laws

Retail supervision

Loss prevention training

Security license

Education

High School or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a hybrid loss prevention specialist to maintain a safe store environment, greet customers with a command presence, and deter theft at entrances and on the sales floor.

You will support the Area Loss Prevention Manager and partner with store leadership to uphold security protocols. You should bring strong communication, customer service, and conflict-resolution skills, plus prior retail supervision or loss prevention training.