Store Sales Supervisor — Lead Service & Growth

Total-Wine-; Sanford (FL); On-site; USD 53,153,000 - 74,415,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k) & HSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development

Job summary

Total Wine & More in Sanford, FL is seeking a Supervisor to support store operations and foster a high‑level sales and service culture. You will lead by example, mentor team members, and ensure a welcoming, knowledgeable atmosphere for customers seeking adult beverages and more.

The role requires 1–3 years in retail with at least 1 year in a supervisory capacity, strong communication, and the ability to work evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ year in a supervisory role.
• Experience resolving customer issues and coaching peers.

Responsibilities

• Supervise team members and support training.
• Deliver outstanding customer service and lead by example.
• Support store operations, merchandising, and front-end tasks.
• Ensure compliance with alcohol laws and safety standards.
• Drive sales and meet key performance metrics (KPMs).

Skills

Strong interpersonal

Team player mindset

Customer issue resolution

Coaching peers

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Sanford, FL is seeking a Supervisor to support store operations and foster a high‑level sales and service culture. You will lead by example, mentor team members, and ensure a welcoming, knowledgeable atmosphere for customers seeking adult beverages and more.

The role requires 1–3 years in retail with at least 1 year in a supervisory capacity, strong communication, and the ability to work evenings and weekends.