Store Sales Supervisor — Service & Growth

Total-Wine-; Gainesville (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

Job summary

Total Wine & More in Gainesville, FL is seeking a Supervisor to support store operations, lead a service-focused team, and drive sales through exceptional customer service. You’ll supervise front-end, merchandising, and service activities, coaching peers and aiding training to build product knowledge and selling skills.

This role emphasizes safety, regulatory compliance, and a welcoming store atmosphere. You will report to store management, work a flexible schedule including evenings and

Qualifications

• Retail supervisory experience preferred.
• Strong interpersonal and customer service skills.
• Familiarity with POS systems and inventory management software.

Responsibilities

• Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example and resolving customer issues.
• Supervise team members and support training to enhance product knowledge and sales skills.
• Ensure adherence to laws related to sale of alcohol and maintain a safe store environment.
• Maintain store safety and cleanliness standards across the store.

Skills

Supervisory experience

Customer service

Interpersonal skills

Team player

POS systems familiarity

Inventory management software

Flexibility in scheduling

Education

High school diploma or equivalent

Tools

POS Systems

Inventory management software

Job description

Total Wine & More in Gainesville, FL is seeking a Supervisor to support store operations, lead a service-focused team, and drive sales through exceptional customer service. You’ll supervise front-end, merchandising, and service activities, coaching peers and aiding training to build product knowledge and selling skills.

This role emphasizes safety, regulatory compliance, and a welcoming store atmosphere. You will report to store management, work a flexible schedule including evenings and