Store Sales Leader - Guest Experience & Team Coach

American Eagle Outfitters; Smithfield (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

40% employee discount

Health benefits

Paid time off

Job summary

American Eagle Outfitters in Smithfield, NC is seeking a full-time Sales Leader to support the Store Leadership Team and lead LOD shifts. You will train, motivate and celebrate associates while driving strong sales and guest experience. You will model AEO values and bring your REAL self to work daily.

You will recruit and develop talent, coach performance in real time, and ensure store operations align with brand standards. This role emphasizes teamwork, visual execution, and safety compliance.

Qualifications

• Must be adept at driving sales and maximizing store productivity.
• Proven ability to motivate and develop retail staff.
• Strong focus on guest experience and service standards.

Responsibilities

• Drive sales as a Leader on Duty by maximizing fitting room and salesfloor productivity.
• Motivate and coach associates to meet service standards and KPI targets.
• Recruit, hire and train strong talent to ensure adequate staffing.
• Provide ongoing feedback and recognition to drive engagement and performance.
• Execute daily visual and operational procedures including shipments and merchandising.

Skills

Sales leadership

People leadership

Training & development

Guest experience

Operations management

Visual merchandising

Job description

American Eagle Outfitters in Smithfield, NC is seeking a full-time Sales Leader to support the Store Leadership Team and lead LOD shifts. You will train, motivate and celebrate associates while driving strong sales and guest experience. You will model AEO values and bring your REAL self to work daily.

You will recruit and develop talent, coach performance in real time, and ensure store operations align with brand standards. This role emphasizes teamwork, visual execution, and safety compliance.