Store Sales Leader & Guest Experience Champion

American Eagle Outfitters; Lynnfield (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

American Eagle Outfitters in Lynnfield, MA seeks a full-time Sales Leader to support the Store Leadership Team. You will lead LOD shifts, drive strong guest experiences, and oversee daily store operations.

You will train, motivate and celebrate associates while driving stellar sales results and upholding AEO values. You will recruit and develop talent, maintain in-store standards, and coordinate visual and operational procedures to ensure guest-ready fitting rooms and exceptional service.

Qualifications

• Leadership in retail environments to drive KPI results.
• Ability to recruit, hire and train strong talent.
• Maintain high service standards and guest-first culture.

Responsibilities

• Lead LOD shifts to drive sales and guest loyalty.
• Motivate and coach associates with real-time feedback.
• Train and develop staff to uphold AEO service standards.
• Coordinate daily operations, including fittings and merchandising moves.
• Ensure safety and security, and uphold asset protection standards.
• Support store leadership in achieving KPIs and teamwork.

Skills

Sales leadership

Guest experience

Team motivation

Training & development

Visual merchandising

Integrity & compliance

Job description

American Eagle Outfitters in Lynnfield, MA seeks a full-time Sales Leader to support the Store Leadership Team. You will lead LOD shifts, drive strong guest experiences, and oversee daily store operations.

You will train, motivate and celebrate associates while driving stellar sales results and upholding AEO values. You will recruit and develop talent, maintain in-store standards, and coordinate visual and operational procedures to ensure guest-ready fitting rooms and exceptional service.