Store Sales Leader & Guest Experience Champion

American Eagle Outfitters; Germantown (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests for exclusive prizes

Career development opportunities

Job summary

American Eagle Outfitters in Germantown, TN is seeking a full-time Sales Leader to support the Store Leadership Team and deliver a stellar guest experience. You will rock out strong Leader on Duty shifts and manage daily store operations, while training, motivating and celebrating associates to drive sales results.

You’ll lead with AE’s core values, recruit and develop talent, ensure service standards, and coach the team to meet KPI goals in a fast-paced retail environment.

Qualifications

• Leadership experience in retail management
• Ability to motivate and coach associates
• Strong guest service focus
• KPI-driven performance
• Visual and operational execution

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity and building guest loyalty.
• Lead, train and motivate associates to meet AEO service standards on the floor and in the fitting room.
• Recruit and hire strong talent to ensure adequate staffing and develop associates for outstanding service.
• Set clear goals and provide real-time coaching to improve performance and drive KPI results.
• Execute daily visual and operational procedures, including shipments, merchandising moves, and visual standards.
• Maintain store safety and asset protection while adhering to AEO policies.

Skills

Sales leadership

Training & development

Recruitment

Guest experience

Job description

American Eagle Outfitters in Germantown, TN is seeking a full-time Sales Leader to support the Store Leadership Team and deliver a stellar guest experience. You will rock out strong Leader on Duty shifts and manage daily store operations, while training, motivating and celebrating associates to drive sales results.

You’ll lead with AE’s core values, recruit and develop talent, ensure service standards, and coach the team to meet KPI goals in a fast-paced retail environment.