Sales Team Leader: Coaching, KPIs & Guest Experience

AEO; Germantown (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

40% off AE & Aerie

Career development opportunities

Store contests and prizes

Job summary

American Eagle Outfitters in Germantown, TN is seeking a full-time Associate Selling Team Leader to drive daily store operations and develop a high-performing sales team. You’ll partner with the Store Team Leader to execute business strategies, maintain visual standards, and deliver an unforgettable guest experience.

You will train and coach associates, monitor KPIs, and provide real-time feedback to raise service levels and sales performance while upholding AEO's values and brand standards.

Qualifications

• Experience leading a retail team in store operations and guest service.
• Ability to recruit, train, and develop staff to meet sales goals.
• Flexible availability to work when the guest shops.

Responsibilities

• Drive sales as Leader on Duty, maximize showroom productivity and guest loyalty.
• Lead and develop team to meet KPIs and maintain brand standards.
• Coach team with real-time feedback and performance reviews.
• Maintain store operations and visual standards across zones.

Skills

Retail leadership

Coaching

Multi-tasking

Attention to detail

Leadership development

Job description

American Eagle Outfitters in Germantown, TN is seeking a full-time Associate Selling Team Leader to drive daily store operations and develop a high-performing sales team. You’ll partner with the Store Team Leader to execute business strategies, maintain visual standards, and deliver an unforgettable guest experience.

You will train and coach associates, monitor KPIs, and provide real-time feedback to raise service levels and sales performance while upholding AEO's values and brand standards.