Store Sales Leader & Guest Experience Champion

AEO; Chico (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

40% off product at AE & Aerie

Seasonal discounts with Floorsets

Store contests and exclusive prizes

Career advancement opportunities

Job summary

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and deliver a stellar guest experience. You’ll drive daily operations, train and celebrate associates, and champion AEO Brand Standards on the Salesfloor and in the fitting rooms.

You’ll recruit and develop top talent, coach for performance, maintain visual standards, and ensure safety and asset protection. Join our Guest First culture in Chico Mall.

Qualifications

• Experience leading store teams in retail management or equivalent.
• Ability to train and develop associates while upholding service standards.
• Proven track record of driving sales and guest satisfaction.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity and build guest loyalty.
• Motivate and develop associates to meet AEO service standards.
• Recruit, hire and train strong talent to ensure adequate staffing.
• Set clear goals and provide real-time coaching with recognition of performance.
• Execute daily visual and operational procedures including shipments and merchandising.
• Ensure fitting rooms are guest-ready and maintain brand standards.

Skills

Sales leadership

Team leadership

Training & development

Guest experience

Visual merchandising

Integrity

Tools

KPI tracking

Operational planning

Job description

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and deliver a stellar guest experience. You’ll drive daily operations, train and celebrate associates, and champion AEO Brand Standards on the Salesfloor and in the fitting rooms.

You’ll recruit and develop top talent, coach for performance, maintain visual standards, and ensure safety and asset protection. Join our Guest First culture in Chico Mall.