Store Sales Leader: Elevate Experience & Revenue

The Michael's Companies; Castle Rock (CO); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Employee discounts

Health insurance

Job summary

The Michaels Companies Inc. is seeking a Sales Manager in Castle Rock, CO to lead a high-performing selling culture and oversee front-end and service operations.

You will coach associates, ensure policy compliance, and drive key sales KPIs through customer-focused leadership and efficient daily execution. Responsibilities include managing POS systems, Self-Checkout processes, and in-store programs like Loyalty Rewards, while supporting omni-channel services and custom framing operations.

Qualifications

• 3+ years of retail leadership experience.
• Strong coaching and customer-service focus.
• Experience with POS and self-checkout transactions.

Responsibilities

• Lead store operations and frontline selling behaviors to drive conversion and customer satisfaction.
• Provide MOD coverage and maintain store conditions and SOP adherence.
• Drive omni-channel services including BOPIS and Same Day Delivery.

Skills

Retail leadership

POS systems

Tools

Self-Checkout systems

BOPIS and delivery systems

Job description

The Michaels Companies Inc. is seeking a Sales Manager in Castle Rock, CO to lead a high-performing selling culture and oversee front-end and service operations.

You will coach associates, ensure policy compliance, and drive key sales KPIs through customer-focused leadership and efficient daily execution. Responsibilities include managing POS systems, Self-Checkout processes, and in-store programs like Loyalty Rewards, while supporting omni-channel services and custom framing operations.