Store Sales Leader — Elevate Customer Experience & KPIs

Michaels Stores; Cranberry Township (Butler County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels Stores is seeking a skilled Sales Manager in Cranberry Township, PA. The role involves leading a high-performing team, driving sales results, and ensuring an exceptional customer experience. You will oversee daily operations, coach staff on best practices, and ensure compliance with company standards.

The ideal candidate has over 3 years of retail leadership experience and a passion for delivering excellent customer service. Join us to work in a dynamic environment with robust benefits including health insurance and employee discounts.

Qualifications

• Minimum 3+ years of retail leadership experience.
• Ability to lead teams and drive sales.
• Strong communication and customer service skills.

Responsibilities

• Lead and manage adherence to Standard Operating Procedures.
• Ensure execution of Company policies and standards.
• Model and coach customer experience behaviors.
• Conduct Manager-on-Duty coverage.

Skills

Retail leadership

Customer service excellence

Coaching

Job description

Michaels Stores is seeking a skilled Sales Manager in Cranberry Township, PA. The role involves leading a high-performing team, driving sales results, and ensuring an exceptional customer experience. You will oversee daily operations, coach staff on best practices, and ensure compliance with company standards.

The ideal candidate has over 3 years of retail leadership experience and a passion for delivering excellent customer service. Join us to work in a dynamic environment with robust benefits including health insurance and employee discounts.