Retail Sales Manager: Lead Customer Experience and Growth

The Michael's Companies; Cranberry Township (Butler County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

The Michael’s Companies is looking for a dedicated Full Time Retail Sales Manager in Cranberry Township. This role is essential in leading a high-performing sales culture and ensuring strong customer experiences. You will oversee service operations and drive results through effective leadership.

Applicants should have 3+ years of retail leadership experience, with skills in coaching and team development being crucial. The company offers competitive benefits including health insurance, paid time off, and employee discounts.

Qualifications

• 3+ years of retail leadership experience.
• Ability to lead and manage compliance with SOPs.
• Capability to train and develop team members.

Responsibilities

• Drive strong sales results and customer experience.
• Oversee front-end and service operations.
• Model and coach customer experience behaviors.

Skills

Retail leadership experience

Customer experience coaching

Operational excellence

Team development

Sales strategies

Job description

The Michael’s Companies is looking for a dedicated Full Time Retail Sales Manager in Cranberry Township. This role is essential in leading a high-performing sales culture and ensuring strong customer experiences. You will oversee service operations and drive results through effective leadership.

Applicants should have 3+ years of retail leadership experience, with skills in coaching and team development being crucial. The company offers competitive benefits including health insurance, paid time off, and employee discounts.