Store Sales Leader: Elevate Customer Experience

Michaels Stores; Monaca (Beaver County); On-site; USD 50,000 - 70,000; Full time

Job summary

Michaels Stores is seeking a Sales Manager at the Beaver County location to lead a high-performing sales culture. The Sales Manager will oversee front-end and service operations, ensuring exceptional customer experiences while driving sales results.

Qualified candidates should have 3+ years of retail leadership experience and a passion for customer service. The role requires strong management skills to train and guide staff in accordance with operational expectations and brand standards.

Join our diverse team in an inclusive workspace committed to creating and innovating together.

Qualifications

• 3+ years of retail leadership experience is required.
• Ability to remain standing for long periods of time.
• Capability to perform lifting and carrying tasks.

Responsibilities

• Lead and manage adherence to Standard Operating Procedures.
• Ensure team accountability for store conditions and results.
• Model best-in-class Customer Experience and selling behaviors.
• Train and develop team members through structured onboarding.

Skills

Retail leadership experience

Customer service excellence

Coaching and training skills

Sales management

Job description

Michaels Stores is seeking a Sales Manager at the Beaver County location to lead a high-performing sales culture. The Sales Manager will oversee front-end and service operations, ensuring exceptional customer experiences while driving sales results.

Qualified candidates should have 3+ years of retail leadership experience and a passion for customer service. The role requires strong management skills to train and guide staff in accordance with operational expectations and brand standards.

Join our diverse team in an inclusive workspace committed to creating and innovating together.