Store Sales Leader: Elevate Customer Experience

TravisMathew; Indianapolis, Northern (IN, KY); Hybrid; USD 50,000 - 65,000; Full time

Job summary

TravisMathew in Indianapolis, IN, is seeking a Supervisor to lead in-store sales and service, nurturing a high-performance retail culture and achieving KPIs. You will manage the floor, mentor team members, and coordinate visual merchandising to outfit head-to-toe looks.

Responsibilities include driving repeat business, maintaining product knowledge, partnering on events and CRM activities, and collaborating with cross-functional teams to sustain a premium customer experience.

Qualifications

• Bachelor’s degree in Business or related field required or preferred.
• 1–3 years of experience in retail store management.
• 2+ years in a client services capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit and fabric.
• Participate in visual merchandising to drive sales and a positive customer experience.
• Assist with store events and CRM activities to reward repeat business.

Skills

POS systems

Microsoft Office

Back office operations

Visual merchandising

Recruitment training

Communication

Team mentoring

Decision making

Flexible hours

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Office

POS systems

Back office software

Job description

TravisMathew in Indianapolis, IN, is seeking a Supervisor to lead in-store sales and service, nurturing a high-performance retail culture and achieving KPIs. You will manage the floor, mentor team members, and coordinate visual merchandising to outfit head-to-toe looks.

Responsibilities include driving repeat business, maintaining product knowledge, partnering on events and CRM activities, and collaborating with cross-functional teams to sustain a premium customer experience.