Store Sales Leader: Elevate Customer Experience

Michaels Stores; Grandville (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Michaels Stores in Grandville, Michigan, is seeking a Sales Manager to lead a high-performing team to drive exceptional sales and customer experiences. The Sales Manager will oversee front-end operations, ensure adherence to company policies, and model best practices in customer service.

The ideal candidate will have over 3 years of retail leadership experience and a strong emphasis on managing operations and team performance. Join us in crafting a great experience for both customers and team members.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead the store team to ensure adherence to SOPs and company policies.
• Drive sales through customer service excellence and operational efficiency.
• Train and develop team members to enhance skills and performance.

Skills

Retail leadership experience

Customer experience management

Sales strategy execution

Job description

Michaels Stores in Grandville, Michigan, is seeking a Sales Manager to lead a high-performing team to drive exceptional sales and customer experiences. The Sales Manager will oversee front-end operations, ensure adherence to company policies, and model best practices in customer service.

The ideal candidate will have over 3 years of retail leadership experience and a strong emphasis on managing operations and team performance. Join us in crafting a great experience for both customers and team members.