Store Sales Lead & Team Coach

knitwellgroup; Jacksonville (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Lane Bryant in Jacksonville, NC seeks a Sales Lead to create an engaging environment for customers and associates. You partner with the Store Manager to execute daily action plans, ensuring smooth operations, a fabulous store appearance, and motivated, trained staff ready to reach their potential.

You’ll guide the team, support onboarding, uphold brand guidelines and asset protection, and look for opportunities to drive store performance by excellent customer service and collaboration with

Qualifications

• 1–3 years retail experience
• High school diploma or equivalent required
• Passion for styling and love of working with people
• Flexible availability – including evenings, weekends, and holidays
• Ability to read, write and communicate in English
• Proficient with technology, including store systems

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities in partnership with store leaders.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Support the store's priorities by adhering to brand guidelines, operational requirements, and asset protection policies.

Skills

Retail experience

Customer service

Communication skills

Tech savvy

Education

High school diploma or equivalent

Tools

POS systems

Job description

Lane Bryant in Jacksonville, NC seeks a Sales Lead to create an engaging environment for customers and associates. You partner with the Store Manager to execute daily action plans, ensuring smooth operations, a fabulous store appearance, and motivated, trained staff ready to reach their potential.

You’ll guide the team, support onboarding, uphold brand guidelines and asset protection, and look for opportunities to drive store performance by excellent customer service and collaboration with