Sales Lead — Mentor Teams & Drive Store Wins

Cadient, LLC; Cincinnati (OH); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Rapid promotion opportunities

Fun work environment

Employee discount

Job summary

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude.

Through partnerships and community programs Journeys creates a vibrant culture welcoming self-expression.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to learn and complete required training.
• Completion of training leading to Sales Lead or equivalent.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing company policies and practices.
• Perform opening and closing duties according to company policy.
• Supervise and manage all aspects of daily store operations in store management’s absence.
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence.
• Effectively communicate all store needs to store management.
• Complete all assigned tasks and responsibilities promptly.
• Complete all required training.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Understand the Journeys culture and demonstrate it to the team.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training

Skills

Interpersonal skills

Customer service

Multi-tasking

Job description

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude.

Through partnerships and community programs Journeys creates a vibrant culture welcoming self-expression.