Store Sales Lead & Team Coach

Victra; Albuquerque (NM); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Premium Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

Referral Bonus

Career Advancement Opportunities

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager in Albuquerque. You’ll lead a store team, drive sales, manage merchandising, and ensure an outstanding customer experience as you coach staff to exceed targets.

You will oversee daily operations, monitor performance, and mentor teammates to grow their skills while delivering top service. Join a data-driven, performance-focused culture with strong benefits.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• Willingness to work evenings, weekends, holidays, and peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking direction from store leader on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver an outstanding customer experience.
• Identifying selling skill gaps and building development plans to meet sales quotas.
• Running store operations – analyzing staffing needs and reporting financial data.
• Monitoring inventory and maintaining store cleanliness.
• Leading store merchandising and planogram compliance.
• Completing store opening and closing activities.
• Attaining store targets daily/weekly/monthly.

Skills

Customer service

Leadership

Sales goals

Team coaching

Staffing knowledge

Interview skills

Time management

Communication

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager in Albuquerque. You’ll lead a store team, drive sales, manage merchandising, and ensure an outstanding customer experience as you coach staff to exceed targets.

You will oversee daily operations, monitor performance, and mentor teammates to grow their skills while delivering top service. Join a data-driven, performance-focused culture with strong benefits.