Store Sales Lead & Customer Experience Coach

Foot Locker; Chicago (IL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Coverage

Employee Discount

Development Opportunities

Job summary

Foot Locker in Chicago is seeking individuals to join our store team and deliver outstanding customer service through product knowledge and engaging experiences. You will be coached to drive sales, learn trends, and contribute to a positive store environment during a dynamic training program.

You should be comfortable working nights, weekends, and holidays, with opportunities for advancement within the Foot Locker family of brands.

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• Initiates completion of tasks or activities without necessary supervision.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability - including nights, weekends, and holidays.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service.
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Delivering sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Ability to learn and share expertise of products and trends to fit customer’s needs.
• Maintains an awareness of all product knowledge, and current or upcoming product / trends.
• Contributes to a positive and inclusive work environment.

Skills

Leadership

Customer service

Communication

Adaptability

Teamwork

Problem solving

Integrity

Flexibility

Job description

Foot Locker in Chicago is seeking individuals to join our store team and deliver outstanding customer service through product knowledge and engaging experiences. You will be coached to drive sales, learn trends, and contribute to a positive store environment during a dynamic training program.

You should be comfortable working nights, weekends, and holidays, with opportunities for advancement within the Foot Locker family of brands.